AMO Customer Service
Our dedication to providing outstanding service and support is a point of excellence that distinguishes AMO. Our Customer Service was awarded the prestigious Omega Management Group's annual NorthFace ScoreBoard Award for world-class excellence in customer satisfaction every year from 2000 to 2004. This award, which is based on independent market surveys, is given to organizations that have demonstrated their commitment to exceeding all customer expectations.
While we are proud to have received this recognition, we are also aware that the true measure of excellence is the loyalty of our growing customer base. We realize that by continually exceeding our customers' expectations, we also continue to set their expectations higher — which means we will never stop working to make our customer service the best it can be.
Raising The Bar: CustomVue Support
CustomVue™ Support is designed to help eyecare professionals who use CustomVue technology face the unique challenges of a continually evolving laser vision correction market. It provides the clinical, technical, and marketing resources to optimize your practice potential by delivering a dedicated team of physicians and VISX Technology specialists, as well as a wealth of business-enhancing tools designed to benefit every member of the laser vision correction team.
Our approach to customer support is simple: ensuring the success of our customers is the best way to ensure our own. To that end, we also have a dedicated Customer Support available around the clock to provide expert technical support, field service, and system installation.